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Synapto vs EcommPay, when getting paid sooner matters
EcommPay is a global gateway. This page is for UK businesses that want their money sooner and a price they can see.
How EcommPay and Synapto compare
| Synapto | EcommPay | |
|---|---|---|
| How fast you get paid | No first-payout hold. Timing agreed with you up front | Five business days after the transaction on their small-business tier, by their own FAQ |
| Pricing you can see | A clear price, agreed with you | No rates on the main pricing page, quoted through sales |
| Support | A named person you can phone | No published response-time commitment, contact is sales-gated |
| Focus | UK-first, on UK rails | Global gateway, UK is one market of many |
EcommPay pricing checked against their public pricing page on 24 July 2026. Tell us if it's changed.
Pick EcommPay for global reach
If you need a global gateway with a broad spread of international and alternative payment methods, and settlement timing matters less to you than reach, EcommPay covers a lot of ground. For higher-risk or complex cross-border setups they have real depth. Our pitch is getting UK businesses paid sooner, on a price you can see up front. If reach across many markets matters more to you than payout speed, they may fit better.
How to compare on cost
EcommPay does not put rates on its main pricing page; merchants are quoted through sales. With no published rate to work from, a worked example would mean guessing EcommPay's side, so compare on effective rate instead.
Take a recent month's invoice or settlement report and add every charge: transaction fees, any monthly or gateway fee, chargeback fees and currency conversion if it applies. Divide by that month's card volume. That is your effective rate. Then add what slower payouts cost you, if you bridge the gap with an overdraft or hold more cash than you would like.
For the same month with us: UK consumer cards are 1% + 10p, business and premium cards 2.5% + 10p, and there is no monthly fee. To illustrate, £20,000 a month in £50 payments, all on UK consumer cards, is 400 payments costing £240, an effective rate of 1.2%. Payouts are next working day as standard.
What switching from EcommPay involves
Map the methods you use
EcommPay offers a wide range of international and alternative methods. We list the ones your customers actually use and confirm which we cover before anything moves.
Price the same month
EcommPay quotes through sales, so bring your agreement or a recent invoice. We price the same volume with every fee counted, not only the headline rate.
Stored cards and recurring payments
Ask EcommPay whether it will export stored card data to a PCI DSS compliant provider. We set up the receiving side and list anything that cannot move before you commit.
Payout timing in writing
Next working day as standard, confirmed in writing before your first payment, so you can plan cash flow from your first week with us.
Asked before switching
We agree your payout timing with you up front, and there is no first-payout hold to wait out. Tell us how your cash flow works and we will confirm the timing before you commit.
Yes. We go through a recent statement on one call and give you a clear price for the same volume. You see the number before you commit, not after.
We do. You get an account manager who owns it. That single point of contact is the point.
EcommPay's own FAQ gives five business days after the transaction on its small-business tier. With us, payouts are next working day as standard, or faster for an extra 1% of the amount paid out. If you are on a different EcommPay tier, check your agreement for your actual schedule.
Ask EcommPay whether it will export stored card data to a PCI DSS compliant provider, and in what format. We handle the receiving side and tell you before you commit if any recurring payments would need customers to enter their details again.
Check your EcommPay agreement for its term, notice period and any early exit charge. We read it with you and suggest a date that avoids paying two providers at once.
Possibly not. We cover the methods UK customers use most, cards and Direct Debit, with one partner. If a long list of international methods matters more to you than payout speed, the section above on when EcommPay fits better applies.