Payment products built around your platform.

We work with you on what to build, what customers get and how to get them using it, on our regulated acquiring partner's infrastructure. You get in writing what we build and what your developers connect to your software.

Book a payments review Technical evaluation

Understand the product before deciding what to build

We start with your product and your customers. How do they take payments? What would make their work easier? What would give them a reason to use your payments? Then we recommend what to offer, what to charge and how to take it to them.

Then we write down what is ready to use, what needs setting up, what we will build and what your developers need to connect. We check what is available for your platform before agreeing the work.

What is there and what we work out with you

Every platform starts from the same foundation. What changes is how it is set up for your customers.

Ready todayAgreed for your platform

Ready todayPayments documentation covers payments, checkout, invoices, refunds and recurring billing.

Accepting payments

Agreed for your platformWhich payment methods you need, how customers use them and how the accounts should be set up.

Ready todayOur acquiring partner's onboarding and verification service and the Synapto onboarding approach.

Onboarding

Agreed for your platformWhere customers start in your product, the checks they need, what you tell them and who follows up.

Ready todayAPI resources and payment, invoice and refund events described in the documentation.

Records and reconciliation

Agreed for your platformHow your software matches those records to its own invoices, customers and accounting workflows.

Ready todayMarketplace payouts support the balance and payout model.

Money movement

Agreed for your platformThe account structure and payment flow. Software platforms use gross merchant settlement and monthly billing; marketplaces use their agreed split-at-capture model.

Ready todayUnderstand your customers, work out the offer together and help get it used.

Customer adoption

Agreed for your platformWhich customers to start with, what to charge, what stays open, what you say and how you check progress.

Before we agree the work, we confirm which capabilities are available for your platform and what needs setting up.

You get in writing what we build and what your developers connect.

Synapto: the payment products, pricing, go-to-market, help getting customers started and payments support.

Your team: product priorities, the integration into your software, customer knowledge and approval of the offer.

What stays open and what comes with payments

We work out which features every customer should keep and which give them a reason to use your payments, as part of the product and pricing conversation from the start.

Stays open to everyone

The features every customer keeps, whether or not they use your payments. For example, core invoicing.

Comes with your payments

A useful reason to adopt. For example, matching payments to invoices automatically. This is an example of a decision, not a feature promise: we test the customer benefit and the effort of switching first.

Start with what you want to build

Bring your product and your customers. We work out what needs building and who does each part.

Questions before you proceed

Your developer or agency connects your software. We build the payment products we have agreed with you: the onboarding, payment methods, pricing, payouts and reporting your customers use, set up for your platform. We answer the payments questions while your team builds. We write down who is doing what before work starts.

The date depends on what we are building, the account requirements and when your developers can do their part. We work through the stages with you before you promise a date to customers.

Start with a payments review

Tell us about your software, your customers and what you want payments to do for them. We work out what needs building and how the two teams will do it.

Book a payments review