Payouts

Payouts for platforms and marketplaces.

Synapto pays each business on your platform or marketplace to its own bank account, on a schedule you set. Each business gets a statement it can read, and your finance team gets a record it can reconcile.

Software platforms and marketplaces

On a software platform, each business is settled in full to its own bank account. Payment fees are billed monthly on one statement, and your platform's margin is paid to you monthly.

On a marketplace, each payment is split at capture. The seller's share goes to its own balance and is paid out on your schedule; your platform fee goes to your balance.

In both cases your platform never holds anyone's money.

  • Each business paid to its own bank account
  • Gross settlement for software platforms
  • Split at capture for marketplaces
  • Funds held by a regulated firm, never by Synapto

Payout controls

Scheduled or on demand

Pay businesses daily, weekly or on a schedule you agree with them, or trigger a payout from your own system when an order completes.

Verified before the first payout

Each business confirms its identity, ownership and bank details inside your product before it is paid for the first time.

Every payout traced to its payments

Each payout lists the payments, refunds and fees inside it, so your finance team can match it line by line.

Statements and support

Each business sees what it was paid, when and for which payments. When a payout is questioned, the business comes to us, not your support team, and we investigate with the payment records in front of us.

  • Statements each business can read
  • Payout questions answered by Synapto
  • Records your finance team can export

Payout questions

No. Funds are held by the regulated firm that processes the payment, from the moment it is taken until it is paid out. Synapto never holds them. Your platform never holds them.

Yes. The schedule is set per business, and we agree with you which schedules your businesses can choose.

It is taken from that business's next payout, under the rules agreed before launch. How it works for your platform is written down before any business goes live.

Start with a payments review

Thirty minutes on how money moves through your platform today and how businesses are paid.