For shops that also sell online
One business, two providers, two statements to reconcile.
The till in the shop came from one supplier and the website checkout from another, on rates nobody compared. Put both with one partner and one conversation about what you pay.
Nobody chose two providers. It just happened that way.
The card machine came with the shop, or with the till system, years ago. Then the website went up and the checkout used whatever the platform suggested. Two agreements, two rates, two settlement schedules and two support numbers, for one business selling the same products to the same customers.
At month end somebody reconciles both against the accounts by hand. When a payment goes wrong, the first job is working out which provider to ring.
One partner
The shop and the website with one partner.
Card payments at the counter, contactless on a portable device, and the checkout on your website, all with one partner and one person to call. Reconciliation stops being a matching exercise across two providers, and your accountant stops asking which line is which.
- Counter, portable and website with one partner
- One partner across every channel
- One settlement schedule, agreed with you
- One named person for all of it
One rate conversation
Pricing on your whole volume
Split across two providers, each one prices you on half your business. Together, your card volume is the number that matters, and it is the number we price to. That is usually the single biggest reason a shop with a website is paying more than it needs to, and it costs nothing to find out.
- Priced on your combined volume, not each channel alone
- The whole number in writing before you switch
- Our standard rate published, so you can check it against your statements
The switch
Change the provider, not the shop or the website.
Your checkout stays as it is and your counter keeps working the way your staff already know. Devices arrive configured. Your developer connects the website to our SDK with a payments engineer alongside, so there is no closed afternoon and no rebuild.
- Checkout unchanged, no replatforming
- Devices arrive configured and ready
- An SDK for your developer, with a payments engineer on hand
- Test fully before a live transaction moves
Everything in one place
Counter, portable and Tap to Pay
Whichever fits how you sell, including Tap to Pay on a phone for markets, events and pop-ups.
Card machines and terminals →Your checkout, lower cost
Cards, Apple Pay and Google Pay through the checkout you already have. No redesign, no migration project.
Online payments →Invoices and repeat customers
Trade accounts, memberships and anything billed monthly, collected by Direct Debit alongside the rest.
Invoicing and billing →Questions from businesses selling in person and online
No. Your customers see the checkout they already know. What changes is the provider behind it. Your developer connects our SDK, with a payments engineer here for the payments questions.
Yes, and plenty of businesses do. You get the benefit of combined pricing once both are with us, so we will be straight with you about what each stage is worth rather than pushing you to do it all at once.
Not necessarily. Tell us what the terms are and we will tell you honestly whether moving now or at renewal makes more sense, including if the answer is to wait.
Yes. That is the point of moving both, and it is usually what people notice first: one partner, one rate conversation and one person to call for every channel.
What customers say
Fantastic service and highly recommended
"We at Fertility Plus switched our payment processing through Synapto and couldn't be happier with the decision. The onboarding process was seamless, the team were incredibly helpful from day one, guiding us through the setup and making what could have been a complicated transition completely stress-free. What really stood out was the level of customer service throughout. Any questions we had were answered promptly and clearly, and we always felt like we were in safe hands. It's rare to find a provider that remains just as attentive after you're up and running as they were during the setup phase, but Synapto have done exactly that. A big thanks to Simon who led us through it all. We would wholeheartedly recommend them to any business looking for a reliable, supportive payment solution. They've made a real difference to how we operate day to day."
Trustpilot reviewExcellent company
"Excellent company, been working with them for the past few months, prices are great, fast payouts and great comms from them team. Have already recommended them to other business!"
Trustpilot review"Synapto provided exceptional service from start to finish. Their attention to detail, professionalism, and commitment to quality truly stand out. A solid 5-star experience.” Thanks"
Trustpilot reviewPut both halves of your business with one partner
Bring a recent statement from each provider and we will price the same month across both, line by line. A straight answer either way.