For accommodation booking software
Every booking moves money through your product. Your platform can earn on every one.
Synapto is the embedded payments partner for UK accommodation booking software. Deposit to hold the dates, balance before arrival, refund when plans change. Your software runs all of it, and the payment margin belongs to somebody else.
How the money moves
The payment schedule your booking software already runs for every stay. Each stop is a deposit, balance or extras charge your operators take today, through a provider each one chose separately. We move those stays onto payments inside your product: each operator is settled in full, and your margin is paid monthly.
You are the booking system. You are not the payments business.
Parks, cottages, campsites and guest houses do not take one payment, they take a sequence: a deposit that holds the dates, a balance that clears before arrival, an extra added at check-in, sometimes a refund when the weather turns. Your software knows every step of that calendar.
The payment itself, though, sits with whichever gateway each owner connected when they signed up. You carry the integration, the support questions and the blame when a payment fails, without a share of what flows through it.
The commercials
What booking payments can earn your platform
Most of your operators already take booking deposits and balances, each through a provider the business chose on its own. We move them onto payments inside your product, in your name and in planned groups of operators, and build the deposit, balance and payout products that keep them there. Each operator is settled in full for every stay, and your margin is paid to you monthly.
Same bookings, same guest experience, same calendar logic. What changes is that the money running through your product becomes a revenue line that grows with your customers' occupancy, and your owners get pricing agreed to their volume instead of a default rate nobody negotiated for them.
- Your own subscription revenue on agreed terms
- A share of the booking volume your software already moves
- Revenue that grows with your customers' occupancy
- Commercials in writing before you build anything
The weight
Support for failed guest payments, from us
We do. The owner rings a named person here who can see the payment and say what is happening, rather than opening a ticket with you about a gateway you do not control. Boarding, verification and the payment support sit with us, and if a payment ever needs a closer look, the owner hears from a person with a reason and a timeline.
- Your owners get an account manager, not a ticket queue
- Boarding, verification and payment support ours
- Checks at onboarding, not in the middle of the season
- Your support queue stays about software
The rails
Deposits, balances and cancellations, on UK rails.
Your product takes the deposit on card the moment the dates are held, collects the balance automatically on the schedule it already calculates, and refunds cleanly when a booking falls through. For owners on monthly terms or membership models, Direct Debit collects alongside the card flow, settling into one account on one statement.
- Card deposits at the point of booking
- Scheduled balance collection before arrival
- Clean refunds and part-refunds on cancellation
- GBP settlement on UK rails
From first call to first revenue
Book a payments review
Bring the rough volume moving through your bookings. We show you what it is worth, in writing.
Scope the integration
Your team builds against our SDK, around your release schedule, with a payments engineer here for the payments questions.
Board your owners
New customers payments-native from day one, existing ones moved over gradually, onboarded by us.
Earn through the season
Your revenue line moves with their occupancy, and an account manager looks after both of you.
Questions
No. New customers can be payments-native from the day they onboard, and existing owners move when it suits them. We handle their onboarding, so it doesn't land on your support team, and their guests see the same booking flow throughout.
No, and this is where how a provider underwrites matters. Pricing is agreed to volume rather than a published rate, and a summer peak reads as a season rather than as an anomaly to investigate. Checks happen at onboarding, not mid-season.
You do. They are your customers inside your product. We are the payments partner underneath: we run onboarding, risk and support in your name, and between payment and payout the money sits in a balance in the owner's name with our regulated acquiring partner. Neither you nor Synapto holds it.
There is no hard floor, but the economics work best when real booking volume already flows through your product. Tell us roughly what that is and we will give you a straight answer on what you would earn, including if the answer is not yet.
A thirty-minute payments review
Bring your booking volume and your questions. We will tell you what moving your operators is worth and whether we are the right fit, including if we are not.