For trade job management software
You send the invoice. Then it can be paid from the invoice.
Synapto is the embedded payments partner for UK trade job management software. Plumbers, electricians, heating engineers, roofers. Your product quotes the job, schedules it, records the parts and raises the invoice. Getting the money in is still a bank transfer that arrives whenever it arrives.
How the money moves
The job your software already runs, from booking to final bill. Each stop is a deposit or invoice your tradespeople collect today, through a provider each one set up separately. We move job payments into your product: each tradesperson is settled in full, and your margin is paid monthly.
The gap between invoiced and paid is your product's biggest unfixed problem.
Job management software has got very good at everything up to the invoice. Quotes and estimates kept properly apart, engineers routed sensibly, parts costed, the CP12 attached, invoice out the same day. All of it genuinely useful.
Then it stops. The bank details sit at the bottom of a PDF, and whether the money arrives this week or next is somebody else's business. Meanwhile your user bought the materials on account at the merchants, on end of month following, so they are funding the job for up to sixty days and getting paid whenever the customer feels like it. The one thing every user of your product would pay to improve is the part your product does not touch.
The rails
Paid on the doorstep, or paid from the invoice.
Card on the doorstep, taken on the phone the engineer already carries, so a domestic job is settled before the van pulls away. A pay button on the invoice for the ones that go to an office. Direct Debit for landlords, letting agents and facilities customers billed monthly, which is cheaper than card and does not need anyone to remember anything.
Where a card is saved for a service plan and expires, we are given the new details automatically, so the plan keeps collecting.
- Tap to Pay on the engineer's phone, no hardware to carry
- Pay by link straight from the invoice you already raise
- Direct Debit for account customers and service plans, on UK rails
- One statement across doorstep, invoice and Direct Debit
The commercials
What job payments can earn your platform
Most of your tradespeople already take deposits and invoice payments, each through a provider they set up on their own. We move them onto payments inside your product, in your name and in planned groups of trades, and build the deposit, invoice and doorstep payment products that keep them there. Each tradesperson is settled in full for every job, and your margin is paid to you monthly.
Trades are the biggest single block of UK small business, and almost none of the software serving them earns anything on the money moving through it. A payment layer here is not a marginal upsell. It is a second revenue line the size of the subscription business, growing with the same base.
- Your own subscription revenue on agreed terms
- A share of the invoices your software already raises
- Revenue that grows with your subscriber base, not separately
- Pricing agreed to the whole base, not each sole trader alone
- Commercials in writing before you build anything
The weight
Onboarding sole traders, done by us
Your users are one-person businesses and small firms, often with no filed accounts and no website. That is the population most payment onboarding flows are worst at, and it is the reason platform payment projects in this sector stall at the boarding step.
We do the boarding and the checks, up front, and their payment questions come to a named person here rather than into your support queue.
- Sole traders and small limited companies boarded by us
- Checks at onboarding, not after the first busy month
- An account manager your tradespeople can phone
- Disputes and chargebacks handled here
From first call to first revenue
Book a payments review
Bring your subscriber count and a typical invoice value. We show you what the flow is worth, in writing.
Scope the integration
Pay by link from the invoice first, because it is the smallest change with the largest effect. Tap to Pay next.
Board your users
Onboarded by us, in a flow built for people who do their books on a Sunday evening.
Earn on every invoice
A second revenue line on the same base, with an account manager looking after both of you.
Questions
It replaces a second app and a second statement with one flow inside the software they already use, and it means the payment lands against the job rather than needing to be matched afterwards. If a user is happy as they are, nothing forces them to move.
No, it improves it. The payment carries the invoice reference, so it reconciles against the right job automatically instead of arriving as an unmatched bank line. Worth saying plainly on the call: we are the acceptance layer, so CIS deductions and the VAT domestic reverse charge stay exactly where they are, in your invoicing and your users' returns. We do not touch either, and any provider telling you they handle CIS is describing something else.
The tradesperson. Each holds their own merchant agreement and settles to their own bank account. We never hold their money and neither does your platform, so your regulatory position is unchanged.
It is exactly what we underwrite for at onboarding, because a boiler installation is a normal job and should not look like an anomaly. We agree the arrangement up front and state it in writing rather than adjusting it after the first large payment.
A thirty-minute payments review
Bring your subscriber count and a typical invoice value. We will tell you what moving your tradespeople is worth and whether we are the right fit, including if we are not.