For event and party hire software
Their deposits run through your software. Your platform can earn on every one.
Synapto is the embedded payments partner for UK event and party hire software. Deposit at booking, balance before delivery, damage deposit held and released. Your product runs all of it. The margin goes to whichever gateway your customers plugged in.
How the money moves
The hire cycle your software already runs, from confirmation to return. Each stop is a deposit, balance or damage deposit your hire companies take today, through a provider each one picked separately. We move those hires onto payments inside your product: each hire company is settled in full, and your margin is paid monthly.
You built the money flow. Someone else charges for it.
Hire runs on staged payments, and your software already knows the stages. A deposit confirms the booking, the balance clears before the van leaves, and a damage deposit sits somewhere until the kit comes back. That choreography is your product.
Then the money itself hands off to a gateway your customer connected years ago, on terms you had no part in and earn nothing from. If payments in your product is something each customer bolts on themselves rather than a share of what flows through it, that is the gap.
The commercials
Earn on the deposits you already handle.
Most of your hire companies already take deposits and damage deposits, each through a provider the business picked on its own. We move them onto payments inside your product, in your name and in planned groups of hire companies, and build the deposit, balance and damage-deposit products that keep them there. Each hire company is settled in full on every hire, and your margin follows monthly.
The same bookings, the same stages, the same experience for the hire company. The difference is that the payment volume your product creates now shows up as a revenue line on your side, and your customers get pricing agreed to their volume rather than a default rate nobody negotiated for them.
- Your own subscription revenue on agreed terms
- A share of the volume your software already moves
- Revenue that grows with your customers' season
- Commercials in writing before you build anything
The weight
Hire disputes, handled by us
Damage arguments become chargebacks, and chargebacks land wherever the payments relationship sits. Put it with us and they land here: your customer talks to a named person who knows their setup, not to your support team, and not to a queue. Boarding, verification and the payment support are ours too.
- Chargebacks and disputes handled by us, by name
- Merchant boarding and verification ours
- Checks at onboarding, not mid-season
- Your support queue stays about software
The rails
Deposits, balances and damage deposits
Your product takes the deposit on card at the moment of booking, collects the balance automatically before the delivery date, and refunds cleanly when a party is called off. For hire companies billing accounts monthly rather than job by job, Direct Debit collects on UK rails alongside the card flow, on one statement.
- Card deposits at the point of booking
- Balance collection on your schedule, not ours
- Direct Debit for account customers, on UK rails
- One settlement, one statement, one person to call
From first call to first revenue
Book a payments review
Bring the rough volume moving through your bookings. We show you what it is worth, in writing.
Scope the integration
Your team builds against our SDK, around your release schedule, with a payments engineer here for the payments questions.
Board your hire companies
New customers payments-native from day one, existing ones moved over gradually, onboarded by us.
Earn through the season
Your revenue line moves with their bookings, and an account manager looks after both of you.
Questions
No. New customers can be payments-native from the day they onboard, and existing ones move when it suits them. We handle their onboarding so it doesn't land on your support team, and their booking flow stays as your product designed it.
We do. The hire company speaks to an account manager here who can see the payment and explain what is happening. Your team stays out of it.
Yes, and it is worth a conversation about which shape fits your product: holding an authorisation against the card, or taking the deposit and refunding it on safe return. We will walk your team through both and what each means for your customers.
It is accounted for rather than penalised. Pricing is agreed to volume rather than a flat published rate, and a seasonal peak reads as a season rather than as an anomaly to be investigated. That is a deliberate difference in how we underwrite.
A thirty-minute payments review
Bring your hire volume, your deposit and damage-waiver setup, and your questions. We will tell you what moving your hire companies is worth and whether we are the right fit, including if we are not.